Policies

FEES

- Childcare fees listed are per child, per month and are non-negotiable.
- Fees are collected at the first day of each month by my agency.
​- My regular fees are based on a maximum of 10 hours a day. If care is required for more than 10.5 hours per day, an additional $10 will apply per 10 minutes. 
- Drop in fees have a maximum of 9 hours of care per day and once booked, if you need to cancel, 24 hours notice is required or full fees will still apply.
- For PD Days, there is no extra charge and we are open.
- For school breaks (spring break,winter break,...) in case of needing daycare there will be 20% extra fee. If there is no need, there won't be any discount or deductions.
- Meals and snacks are included in my rates. Along with craft supplies, toys, etc and everything else your child uses while in my care, aside from zoo passes in the event we choose to get them again, or any other field trip that has admission fees. Plenty of notice is given in these situations.
- There will be a fee increase of 3% once per year, based on your enrolment date. Fee Increases are unfortunately necessary as the cost of living rises; such as food costs, insurance, heating, etc. A minimum of 4 weeks notice is provided before any fee increases are implemented.

CHILDREN ABSENCES
- To guarantee your spot 1/3 of the fee should be paid on the first day of the month.

MY VACATION POLICY
- I take 1 week of paid vacation in summer and on day on March 20th each calendar year. I will provide a minimum of 1 month’s written notice which will give you time to find alternate care, if needed.
- We are closed on all stat holidays.

ILLNESS POLICY
- For the health and safety of the children in my care as well as my family, please keep your children home if they are sick (full description in my handbook). I have the right to refuse to take a sick child into my care and as children get sick without notice, I have the right to determine when a child is too sick to remain in my care.
- Medication (both prescription and non-prescription) will not be given unless the parent fills out a medication form.

ARRIVALS AND DEPARTURES
- Please ensure that your child arrives dressed, fed (if arriving after a meal time) and ready for the day. We may be planning to leave immediately after your arrival.
- Your child will only be released to those people listed on your registration form. If someone other then your designated persons will be picking up your child, advance notice is required.

PARENT RESPONSIBILITIES
- ALWAYS dress your child appropriately for both indoor and outdoor play. Weather permitting, we love to spend time outside!
- Ensure that I always have a spare outfit or two for your child on hand as our clothes may get wet or dirty throughout the day! 

TERMINATION POLICY
- The first month your child is in my care is considered the "trial period". If at anytime during the first month you or I decide we are not a good fit, 24 hours notice is required to terminate our contract. You will only be charged for spot up to that point, plus the 24 hour's notice.
- After the initial trial period is over, I require a minimum of 1 month's written notice for termination of childcare.
- If I choose to terminate childcare outside of the trial period, I will provide you with 1 month's written notice as well.